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Privacy Policy

Last updated: April 2026

1. Introduction

The Cules.ro platform ("we", "Platform") respects your privacy and is committed to protecting it through compliance with this privacy policy. This policy complies with the General Data Protection Regulation (GDPR).

2. Data We Collect

Given the nature of our marketplace services (connecting farmers with buyers), we collect the following types of data through our website and Android mobile app:

  • Identification data: First name, last name, email address.
  • Contact and delivery data: Phone number (verified via SMS), delivery address, city, county.
  • Farmer data: Geographic coordinates (latitude, longitude), farm name, tax details (if applicable).
  • Payment data: Transaction information (payments are securely processed via Stripe; we do not store card data).
  • Mobile device data: Operating system version and device model, required for the app to function correctly. We do not collect unique device identifiers for advertising purposes.
  • Photos (optional): Camera or photo gallery access is requested only when you upload product images. Photos are not accessed without your permission.
  • Location (optional): The app may request access to your device location to show nearby farmers. Location is not collected in the background.

3. How We Use Your Data

We use the information we collect for the following purposes:

  • To provide the platform's services (placing orders, facilitating logistics between customer and farmer).
  • For identity verification (secure Firebase authentication and phone OTP) to prevent fraud.
  • To process payments and prevent unauthorized transactions.
  • To send operational notifications (e.g., order status).

4. Data Sharing with Third Parties

We do not sell your data. Your data may only be shared with our trusted partners strictly for the operation of the service:

  • Google / Firebase: For sending SMS verification codes for phone numbers (Phone Authentication) and Google sign-in.
  • Stripe: For processing online payments.
  • Expo (React Native): Technical infrastructure for the mobile app. No personal data is transmitted.
  • The Partner Farmer: Receives your name, phone number, and delivery address only when you place an order, exclusively to fulfill it.

5. Mobile App

The Cules din grădină platform is available as a mobile app for Android, downloadable from the Google Play Store. The mobile app:

  • Stores the authentication token locally on the device in an encrypted manner to keep you signed in.
  • Does not collect data in the background and does not send push notifications.
  • Contains no advertisements and does not use advertising identifiers.
  • Does not share data with third parties for marketing or advertising purposes.
  • Requested permissions (camera, location, photo gallery) are optional and used solely for the stated purpose.

You can uninstall the app at any time. Account data can be deleted by contacting us at [email protected].

6. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your data against unauthorized access. We retain data as long as you have an active account or as required by law.

7. Your Rights (GDPR)

Under GDPR, you have the right to access, rectify, restrict, erase ("right to be forgotten"), and port your data. To exercise these rights, please contact us at [email protected].

Cules - From the garden, not the warehouse

Fresh local produce, straight from the farmer. No middlemen, no warehouses.

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Platform

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Legal

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  • Privacy policy

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